Contact & Support
Have questions or need assistance with Audity? Our support team is here to help!
Contact Us
You can reach out to us through multiple channels:
- Email: support@w3bots.com
- Telegram Support Group: Join our [Telegram group](insert link) for direct support from our team and community members.
- GitHub Issues: For bug reports and feature requests, submit an issue on our [GitHub page](insert link).
Troubleshooting Common Issues
Issue 1: Audit Results Not Displaying
- Solution: Ensure that the contract address or token symbol is correct. Double-check that the address is valid on the blockchain.
Issue 2: WebApp Login Issues
- Solution: Try resetting your password or contacting support if you cannot log in after multiple attempts.
Issue 3: Telegram Bot Unresponsive
- Solution: Make sure you are using the correct commands, such as
/audit <contract address>
. If the issue persists, check our [Telegram Support Group](insert link) for updates.
Feedback
We value your feedback as it helps us improve Audity. If you have suggestions or would like to report any bugs, please reach out via our [GitHub page](insert link) or email us at support@w3bots.com.
Thank you for choosing Audity. We’re committed to helping you navigate the world of DeFi safely and efficiently.